Community Resources

We often receive requests for help with utilities and rent, and unfortunately do not have the resources to provide those needs. However, we know that there are organizations and agencies in the area who can help with those needs - but they can be hard to find. So we created this database to make that information more easily accessible.

We do out best to keep this up-to-date but if you find some information that is not correct, please email us by clicking here.

Rent, Utilities, Housing & Income Help

Resources for Winchester, Frederick County (VA), and Berkeley County (WV).

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Faithworks, Inc.

Rent or Utility Help
Winchester, VAFrederick County, VA
About, hours & contact
About
Helps pay rent or utility bills in a short-term crisis. Pays the bill for you.
Hours
Call for appointment
Who can apply
Families with urgent money needs
Documents
Bill or landlord info
Phone
540-313-7682
Website
https://www.faithworksinc.org/

CCAP Winchester

Rent or Utility Help
Winchester, VA
About, hours & contact
About
Helps with rent, utilities, and basic needs by appointment.
Hours
Call to schedule
Who can apply
Local residents with proof of need
Documents
ID, income proof, bills
Phone
540-662-4318
Website
https://ccapwinchester.org/what-we-provide/

The Salvation Army - Winchester Corps

Rent or Utility Help
Winchester, VAFrederick County, VAClarke County, VA
About, hours & contact
About
Helps pay rent and utility bills when funds are available.
Hours
Mon-Fri (by appointment)
Who can apply
People in the service area
Documents
ID, income proof, shut-off or eviction paper
Phone
540-662-4777
Website
https://winchester.salvationarmypotomac.org/winchester/how-we-help/

Frederick County DSS - Energy Assistance (LIHEAP/EAP)

Rent or Utility Help
Frederick County, VA
About, hours & contact
About
Helps pay heating or cooling bills for people with low income.
Hours
Mon-Fri (business hours)
Who can apply
Low-income Virginia residents
Documents
Income proof, energy bill
Phone
540-665-5688
Website
https://www.dss.virginia.gov/benefit/ea/

CCAP / Loaves & Fishes - Berkeley County

Rent or Utility Help
Berkeley County, WV
About, hours & contact
About
Helps pay rent, water, or sewer bills in emergencies.
Hours
Call for appointment
Who can apply
County residents in crisis
Documents
Bills and proof of need
Phone
304-267-2810
Website
https://www.ccaploavesandfishes.org/

Catholic Charities West Virginia - Emergency Assistance

Rent or Utility Help
Berkeley County, WV
About, hours & contact
About
Helps pay rent or utilities for families in crisis.
Hours
Call for appointment
Who can apply
WV residents meeting income rules
Documents
Income proof; rent/utility bill
Phone
888-900-2989
Website
https://www.ccwva.org/programs/emergency-financial-assistance/

Dominion Energy - Energy Assistance / EnergyShare

Rent or Utility Help
Winchester, VAFrederick County, VA
About, hours & contact
About
Utility bill help and crisis support for eligible customers.
Hours
Online & partner hours
Who can apply
Dominion customers with need
Documents
Photo ID, account, income (as asked)
Website
https://www.dominionenergy.com/virginia/billing/energy-assistance

Centralized Housing Intake (NSV CoC)

Housing Help & Homeless Prevention
Winchester, VAFrederick County, VA
About, hours & contact
About
One call for shelter or prevention help.
Hours
Business hours
Who can apply
People without housing or about to lose it
Documents
Given during call
Phone
540-271-1701
Website
https://ccapwinchester.org/resources/

Blue Ridge Housing Network (BRHN)

Housing Help & Homeless Prevention
Winchester, VAFrederick County, VA
About, hours & contact
About
Rental help and housing counseling.
Hours
Call for appointment
Who can apply
People with housing needs
Documents
Income proof; housing info
Phone
540-622-2711
Website
https://blueridgehousingnetwork.org/

Family Promise - Northern Shenandoah Valley

Housing Help & Homeless Prevention
Winchester, VAFrederick County, VA
About, hours & contact
About
Helps families with kids stay housed.
Hours
Call to start intake
Who can apply
Families with children under 18
Documents
ID; proof of custody; income
Phone
540-323-8038
Email
info@familypromisensv.org
Website
https://www.familypromisensv.org/

Community Action of the Eastern Panhandle (CAEP)

Housing Help & Homeless Prevention
Berkeley County, WV
About, hours & contact
About
Rent help, utility help, and casework.
Hours
Call for appointment
Who can apply
Low-income residents
Documents
ID; income; bills
Phone
304-262-6180
Website
https://www.caepwv.org/

Blue Ridge Legal Services - Winchester Office

Legal Help
Winchester, VAFrederick County, VA
About, hours & contact
About
Free help for evictions and renter issues.
Hours
Mon/Wed/Fri 9:00-2:00
Who can apply
Low-income residents
Documents
Income proof; housing papers
Phone
540-662-5021
Website
https://brls.org/winchester-office/

Legal Aid of West Virginia - Martinsburg

Legal Help
Berkeley County, WV
About, hours & contact
About
Free legal help for civil issues and evictions.
Hours
Call to start intake
Who can apply
Low-income WV residents
Documents
Case details; income proof
Phone
866-255-4370
Website
https://legalaidwv.org/locations/martinsburg/

Virginia Career Works - Winchester Center

Job & Income Support
Winchester, VAFrederick County, VA
About, hours & contact
About
Helps with job search and job skills.
Hours
Mon-Fri 9:00-12:00 & 1:00-4:00
Who can apply
Job seekers
Documents
Bring résumé (if you have one)
Phone
540-545-4146
Website
https://vcwvalley.com/contact/

United Way NSV - Valley Assistance Network (VAN)

Navigation & Referrals
Winchester, VAFrederick County, VA
About, hours & contact
About
Guides you to rent, utility, and support services.
Hours
Mon-Fri (business hours)
Who can apply
Anyone needing help finding services
Documents
None to start
Phone
540-773-3178
Website
https://www.unitedwaynsv.org/

2-1-1 (Virginia & West Virginia)

Navigation & Referrals
Winchester, VAFrederick County, VABerkeley County, WV
About, hours & contact
About
Call to find local help 24/7.
Hours
24/7
Who can apply
Anyone
Documents
None
Phone
Dial 211
Website
https://www.211virginia.org/